PRIVACY POLICY:

Last Updated: 17 August 2022

HH Design respects the privacy of its users greatly. This Privacy Policy explains how we collect, use and handle your data throughout our website. Please read this policy carefully to ensure that you agree with our terms, otherwise please do not access this site.

 

We will notify any new visitor if there are any changes to this policy by providing the time of the update at the top of the page.

 

What Data Do We Collect?

We collect the following data across our website:

  • Personal Information (Name, Email Address, Shipping Address).

  • Financial Information (Valid Credit or Debit Card Number, Card Brand, Expiration Date).

  • Country you were in when you accessed the site.

  • The time you spend on the site.

  • The pages you access across the site.

How Do We Collect Your Data?

 

You (the visitor) provide HH Design with the majority of the data that we collect. We collect and process data when you:

 

  • Make an account on our website.

  • Place an order for any product on the online store.

  • Fill in a commissions form.

  • Fill in a contact form.

 

How Will We Use Your Data?

 

HH Design collects data from visitors and customers for the following reasons:

 

  • To process your orders.

  • Managing your account.

  • Getting into contact with you about your enquiries or commission requests.

  • Analysing the main origins of traffic to our site.

  • To improve our services and enhance our reach and customer satisfaction.

 

How Long is Your Data Stored For?

 

Once you have made an account, a purchase or an enquiry - your data will be stored on our records until you request for it to be removed.

 

How Can You Request For Your Data To Be Removed?

 

If you wish to have your data removed, you can contact HH Design by leaving a message via the contact form. After this, we will manually remove your data from our records.

Sharing Your Personal Information:

It is of the upmost importance to us that your privacy is secure at all times. We will never send, sell or distribute your personal information such as your email address or passwords to anyone. 

We do however use select third parties to provide you with our services. Our website is hosted by Wix.com, who provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Additionally, your name, shipping address and order details are shared with Printspace in order to fulfil your print orders. Their privacy policy should be read in regards to their services.

How Do We Communicate With You?

We will only communicate with you if you have made a purchase, completed a form or you have created an account with us. Besides this, you receive automated emails from us when you make an order from our online store - these include order confirmations and shipping updates. 

Privacy Policy of Other Websites:

 

On our website, there are links to platforms such as YouTube and Instagram. This privacy policy only applies to this website, therefore meaning that if you click onto these links, then their privacy policies should be read.

 

If you wish to get into contact with HH Design about anything regarding this policy or any other matter in terms of this website, do so via the contact form.