TERMS & CONDITIONS

Last Updated: 17 August 2022

Welcome to HH Design. This website is owned and operated by HH Design, adhering to the following terms and conditions ('Terms and Conditions', 'Terms') across all of our products, work and services. By accessing or using this website by any means, you agree to have carefully read, understood and be bound by these terms and conditions. These Terms and Conditions apply to all users of the site, without exception, and therefore if you do not agree to all the terms and conditions listed here - you cannot access this site or use any services in any way.

These Terms may be updated, in which case the time of the update will be listed at the top of this page. We reserve the right to change, update or replace these terms without prior notice, therefore it is your responsibility to check this page to be updated with any changes that do occur. 

The headings provided in these Terms are included strictly for convenience and do not affect, limit or separate these Terms in any way.

Online Store:

By accessing the online store or making a purchase of any kind, you agree to be at least the age of majority in your jurisdiction - or you are the age of majority and have given us your consent to allow your minor dependents to use this site. You cannot use any of our products for illegal or unauthorised purposes or violate any laws in your jurisdiction. Not adhering to this will result in an immediate termination of your entire access to this site and its services.

By purchasing an item of any kind from our online store, you agree that:

  • You are responsible for reading the full product descriptions of any item before committing to making a purchase.

  • You enter into a legally binding contract to purchase an item when you commit to buying an item and complete the checkout payment process.

We reserve the right to update the prices we charge for any of our services and products that are listed on this site, in addition to any shipping rates or delivery methods. Additionally, we reserve the right to address and correct any mistakes or errors in product prices, descriptions or shipping rates at any time.

We are not responsible for any errors that you might make when choosing a product of any kind, regardless of its size or any other variation it may have - this is your responsibility.

Across the entirety of our product range, we try to present each item as closely as possible to the physical product. However, due to the variation in the colour settings between devices, the images may appear different to that of the physical product. Under these Terms, we are not responsible for the colour variation between your device and the physical product resulting in you being unhappy with your purchase.

You agree that you cannot at any time resell or publish any product that you have ordered.

Return and Refund Policy:

Under our Terms and Conditions, we do not offer returns for any products that are available on this site. This means that if you have changed your mind about your purchase or you no longer wish to keep it - you cannot ask to return the item and receive a refund, all sales are final. 

In the unlikely event that your order arrives damaged or goes missing, we will make sure that the situation is handled as quickly as possible. We offer full refunds for all products that either go missing during shipping or arrive significantly damaged, but you may be asked for evidence if the item has experienced damage.

For print orders that either go missing, arrive damaged, defective or experience significant delays, your are eligible for a replacement free of charge. In order to get a replacement, you will need to contact us via the contact form with a photo as evidence so that we can get it sent to you. You may be asked to return the damaged or defective item so that it can be disposed.

 

Alternatively, you can choose to get a full refund for the damaged item instead of receiving a replacement. 

By agreeing to these Terms, you accept these policies and agree to adhere to them at all times with every purchase.

For additional details, please read our return and refund policy.

Ownership of Intellectual Property and Copyright:

The products, work and services provided on this website are the exclusive property of HH Design. These include any of the following, but not limited to:

  • Logos

  • Videos

  • Artwork

  • Images & Photographs

  • Renders

  • Music

  • Product Descriptions

  • Product Titles

  • Artwork Titles

  • Descriptions and Bios

Under these Terms and Conditions, you cannot sell, license, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, save or create any derivative work in any context of the products, work and services that are the exclusive property of HH Design.

Presenting any work, product or service as your own that is the exclusive property of HH Design is strictly prohibited and will result in an immediate termination from all of our services and further consequences - all forms of plagiarism violate the Terms listed here.

Customer Accounts and Privacy:

We reserve the right to permanently and temporarily suspend or terminate your access to this site and its services without notice or liaison, including if you violate these Terms or any applicable law or regulation. You may, at any time, ask for your personal information to be removed from our records and to cancel your account. 

By creating an account on this site, you agree to provide personal information such as your name, email address and password. We cannot access or see in any way the password that you provide to us and we do not intend, at any time, to breach your privacy or gain access to your personal information.

However, it is your responsibility to update as quickly as possible any payment settings or addresses that may have changed - we are not responsible for any outdated information that you provide to us.

To further understand how your privacy is handled, used and protected on our website, please visit our privacy policy for further information.

Site Access & Prohibited Activity:

We provide you with a revocable license to access and use our website. This means that, as a customer and viewer of this site, you are not permitted to:​

  • Exploit the site, any product images, product descriptions, listings or titles, pricing, page layout, page design, logos and any other site content or intellectual property for any commercial purposes. Your commitment to these Terms means that you agree to not to present any aspect of this site and its work and services as your own.

  • Use any part of our website, work or services illegally for unlawful purposes.

  • Encourage or influence others to engage in using our website, work or services illegally or for unlawful purposes.

  • Violate any laws, rules, international, federal, provincial or state regulations in any way.

  • Steal, manipulate or infringe any intellectual property that is present on this site.

  • Attempt to harass, intimidate, insult, abuse, defame or discriminate us through any forms that are present on this site.

  • Supply us with misleading or false information of any kind.

  • Attack our site with any viruses, worms, malware or any other malicious code to hinder the site's functionality and destabilise, steal, control or disrupt our site and its work and services - in addition to any other websites or applications that we may link to.

  • Collect or track any information about customers, visitors or the site itself.

  • Engage in any behaviour that is considered spam, phishing or fraudulent activity.

  • Intrude and attempt to disrupt and hinder the security of both the website and its users.

By agreeing to these Terms, you accept that you cannot engage in any prohibited activity. If you do, you will be immediately terminated from the website and all of its services.

Links to Third Party Sites or Applications:

We link to third party sites and applications on our website, therefore meaning that we are not responsible for any content or other activity that is displayed on these sites. You agree that you use these third-party sites at your own risk and that these sites follow their own terms and conditions.

Preference of Law:

By accepting these Terms and Conditions, you agree that the laws of the United Kingdom govern these Terms and Conditions, without respect to conflicting laws.

Limitation of Liability:

You agree that your ability, or inability, to use of this website and its services is at your own risk. We, HH Design, are not liable for any direct, indirect, punitive, incidental, special or consequential damages of any kind, including lost profits, lost data, lost revenue, replacement costs, claims, injuries or other damages of any kind. 

Indemnification:

You agree to indemnify, defend, support and hold HH Design harmless for any demands, losses, liability, claims or expenses (including attorneys' fees), made against HH Design by a third party due to, or arising out of, your violation of these Terms or in connection with your use of the website and any services that it offers.

Severability:

In the event of any part of these Terms and Conditions being deemed void, invalid or unenforceable for any reason whatsoever, that term or condition is therefore deemed severable and does not affect the enforcement and validity of any other term or condition.

Contact Us:

For any additional questions or concerns regarding these Terms and Conditions, please contact us via the contact form.